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Click here to chat or text us at (310) 499-2928.

Santa Monica Place Concierge: (310) 260-8333

The fully-staffed Santa Monica Place Concierge Lounge specializes in superior customer service.  Visit the Concierge Lounge on Level 2, next to Bloomingdale's.

Escalator Power-Downs: Reducing Santa Monica Place's Demand for Electricity

As part of Santa Monica Place’s commitment to sustainability, we are always looking for ways to reduce our demand for electricity. One area we can make a significant and immediate impact is with the escalator operations after shopping hours. The escalators located in the East and West courts will be turned off until 6AM.  Additionally at 1AM, the Center Plaza up escalators will be powered down until 6AM.  Elevators will remain operational during the escalator power downs. We have ordered specialized barricades to place in front of escalators with messaging that explains that turning of the equipment is environmentally responsible.

Security is available 24/7 at (310) 260-8399


The Santa Monica Place Concierge Lounge offers the following amenities:

  • Same Day Delivery Service
  • Store Event and Merchandise Information 
  • Area Attractions 
  • Visitor Information 
  • Hotel and Resort Referrals 
  • Restaurant Menus and Reservations 
  • Package Carry-Out 
  • Transportation Assistance 
  • Complimentary Wheelchair Loans 
  • Copy and Fax Services 
  • Lost and Found
  • Free WiFi Connection

Contact Security at (310) 260-8399

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ArcLight Cinemas

A state of the art 12-screen cinema experience. Films include new releases, classics, limited releases, and exclusive content.

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Have Questions? We Have Answers.

Text us at (310) 499-2928 and we’ll respond back, or visit the Concierge Lounge on Level 2, near Bloomingdale's. Available during regular center hours.

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Same Day Delivery Service

We’ll deliver your shopping bags to your home, office or hotel same-day for just $12. Simply bring your bags to Concierge, and we'll take care of the rest.

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Shoppers in Center Court at Santa Monica Place

Experience Santa Monica Place

Amazing stores, breath-taking views, delicious food and a fresh, open-air design. Santa Monica Place is a shopping and dining destination that’s just right for this iconic beach city.

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Fill Your Palate

Santa Monica Place is topped by a rooftop Dining Deck with chef-driven restaurants and gorgeous views of the city, the mountains and the Pacific.

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