The fully-staffed Concierge team specializes in superior customer service. Please visit our Satellite Desk in Center Plaza.
Need Security Assistance?
Security is available 24/7 at (310) 260-8399.
Reducing Santa Monica Place's Demand for Electricity
As part of Santa Monica Place’s commitment to sustainability, we are always looking for ways to reduce our demand for electricity. One area we can make a significant and immediate impact is with the escalator operations after shopping hours. The escalators located in the East and West courts will be turned off until 6AM. Additionally at 1AM, the Center Plaza up escalators will be powered down until 6AM. Elevators will remain operational during the escalator power downs. We have ordered specialized barricades to place in front of escalators with messaging that explains that turning of the equipment is environmentally responsible.
The Santa Monica Place Concierge Lounge offers the following amenities:
- Same Day Delivery Service
- Store Event and Merchandise Information
- Area Attractions
- Visitor Information
- Hotel and Resort Referrals
- Restaurant Menus and Reservations
- Package Carry-Out
- Transportation Assistance
- Complimentary Wheelchair Loans
- Copy and Fax Services
- Lost and Found
- Free WiFi Connection
Contact Security at (310) 260-8399
Experience Santa Monica Place
Amazing stores, breath-taking views, delicious food and a fresh, open-air design. Santa Monica Place is a shopping and dining destination that’s just right for this iconic beach city.