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Sales Associate

Posted August 27, 2019  |  Alex and Ani

Sale Associates are responsible for greeting customers as they enter the store, tending to customer needs, and selling product with the highest level of client service at all times. Sales Associates also assist the Management team with day to day store operations. 

Essential Duties and Responsibilities 
• Be the driving force behind the ALEX AND ANI message of positive energy
• Expert on product knowledge by keeping current on all new collections as well as core product lines
• Ensures proper floor coverage at all times
• Ensure follow-through and completion of tasks, which contribute to the achievement of the store, company and personal goals
• Ensures the highest level of client service by assisting clients with concerns and exchanges
• Communicates client feedback, business trends and recommendations to the store management team
• Consistently upholds a neat, clean and organized store and stockroom
• Effectively promotes all Brand initiatives, building client database, gift cards and achieves all personal goals
• Assists in maintaining visual presentation standards and ensuring the store is replenished at all times
• Assist the Management team in the protection of all company assets, controlling internal and external loss

Qualifications and Requirements
• Equivalent work experience
• Excellent communication and time-management skills
• Proven ability to multi-task in a fast-paced environment
• Capable of lifting up to 40 pounds
• Ability to work a rotating schedule, including nights, weekends, and holidays, based on the needs of the business
• Knowledge of Microsoft Suite

This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.


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