A state of the art 12-screen cinema experience. Films include new releases, classics, limited releases, and exclusive content.Learn More >
Text us at (310) 499-2928 and we’ll respond back, or visit the Concierge Lounge on Level 2, near Bloomingdale's. Available during regular center hours.Learn More >
We’ll deliver your shopping bags to your home, office or hotel same-day for just $12. Simply bring your bags to Concierge, and we'll take care of the rest.Learn More >
Amazing stores, breath-taking views, delicious food and a fresh, open-air design. Santa Monica Place is a shopping and dining destination that’s just right for this iconic beach city.Plan Your Visit
Santa Monica Place is topped by a rooftop Dining Deck with chef-driven restaurants and gorgeous views of the city, the mountains and the Pacific.View Directory
Santa Monica Place Concierge: (310) 260-8333
The fully-staffed Santa Monica Place Concierge Lounge specializes in superior customer service. Visit the Concierge Lounge on Level 2, next to Bloomingdale's.
Offers in-person returns for online shoppers. Shoppers can return in-person and get an immediate refund. Happy Returns eliminates the pain of returns by mail. Located in our Concierge Lounge.
ESCALATOR POWER DOWNS - Reducing Santa Monica Place's Demand for Electricity
As part of Santa Monica Place’s commitment to sustainability, we are always looking for ways to reduce our demand for electricity. One area we can make a significant and immediate impact is with the escalator operations after shopping hours. The escalators located in the East and West courts will be turned off until 6AM. Additionally at 1AM, the Center Plaza up escalators will be powered down until 6AM. Elevators will remain operational during the escalator power downs. We have ordered specialized barricades to place in front of escalators with messaging that explains that turning of the equipment is environmentally responsible.
Security is available 24/7 at (310) 260-8399
The Santa Monica Place Concierge Lounge offers the following amenities:
Contact Security at (310) 260-8399
Concierge: (310) 260-8333
Santa Monica Place valet parking is available on 2nd Street, between Colorado and Broadway Avenue.
SMS Valet, the first fully ticketless solution, is now available. To use, simply check in at our valet to receive your Welcome Text, then skip the line and request your vehicle via text. Your car will be ready for you when you arrive at the valet stand.
Valet Rates are as follows:
First Hour $12.00
$2.00 for every 30 minutes thereafter up to maximum of $20.00
Parking is available in the City's eight public parking structures, including Structure 7 and Structure 8, immediately adjacent to Santa Monica Place. For your convenience, Structure 7 and Structure 8 are equipped with a brand new, highly visible green and red light parking guidance system that indicates exactly which parking spaces are available, as well as reader boards and end-of-aisle arrows that show the number of open spaces in each direction.
Structure 7 and Structure 8 operate 24 hours daily.
The first 90 minutes are free. $1.25 for the next hour and $1.85 for each additional 30 minutes. $17.50 maximum daily.
The first two levels in all structures, will be dedicated to 3 hour parking only. All-day parking is available on all upper levels.
LEED GOLD CERTIFICATION
In June 2012, Santa Monica Place earned the LEED Gold environmental designation from the U.S. Green Building Council.
Since opening in August 2010, Santa Monica Place has been viewed as one of the country’s most innovative redevelopments and continues to raise the bar in terms of shopping, dining and entertainment. A key element of the project has always been a focus on sustainability, in line with the priorities of Macerich, the property’s owner/developer/operator, and the Santa Monica community.
"We have long said that the most sustainable building is one that already exists, and our decision to reuse and redesign the existing structure into what you see today – a three-level, open-air property with views, fresh air and plenty of sunshine – was an essential step toward LEED certification,” said Art Coppola, Chairman and Chief Executive Officer, Macerich. “We are pleased that not only the building but also the ongoing operations of Santa Monica Place reflect the environmental values of our shoppers and our company.”
By recycling the existing structure into today’s Santa Monica Place, Macerich turned a climatized indoor mall into an outdoor center, reducing/offsetting 3,060,024 million kWhs energy, and during construction, diverted more than 90% of construction, totaling 68,519,409 lbs., from landfills. In terms of the property’s ongoing operations, Macerich makes use of 14 Points of Presence (POPs) throughout the property to integrate operational disciplines, such as energy management, metering/submetering, UMS, CCTV, access control, wi-fi, voice over IP, digital signage, concierge, valet and parking management services into a single, robust infrastructure. The center also incorporates water-efficient landscaping, a green roof element and many other sustainable property features.
“There is a great sense of accomplishment and pride in receiving this prestigious and difficult to achieve, Gold-level award for Santa Monica Place,” said Jeff Bedell, Vice President of Sustainability, Macerich. “This is a high-profile element of our overall company focus on sustainability, from development and design to everyday operations we are committed to being environmental stewards in reducing our carbon footprint across the portfolio. We are proud of that fact that 100% of Macerich regional centers participate in recycling efforts in their local communities.”
Santa Monica Place’s LEED Gold certification comes in the Core and Shell category, which reflects the unique role of a shopping center developer with respect to individual tenants and their own store build-outs. LEED stands for Leadership in Energy and Environmental Design.
Click here to view the press release.